Senior Associate, Immunization Service Delivery

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Organization: Clinton Health Access Initiative
Job Type: Full-Time
Country: United States
Experience: Mid Career (3-5 years)
Languages: English
Category: Program Management
Topic: Health/HIV
Application Deadline: 20. June 2021

Job Description

Preference for this role to be based in a CHAI program country, pending country team leadership approval. Strong preference for SSA or a similar time zone.

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. For more information, please visit:

Position Overview

CHAI is seeking a Senior Associate to join the Global Vaccines Delivery team to support CHAI’s work in improving coverage and equity through new vaccine introductions and enhancing service delivery across focus countries. The Senior Associate will operate at both country-level and global-level to provide strategic and programmatic support.

Projects could include:

  • Diagnose supply- and demand- side service delivery bottlenecks and developing strategies and interventions for improvement;
  • re-design service delivery strategies for reaching unvaccinated children;
  • develop robust monitoring and evaluation frameworks in which to assess impact of interventions;
  • support governments in codifying results for advocacy to affect policy and practice changes;
  • support governments in designing strategies for scale up
  • Support decision making on new vaccine introductions, robust planning and budgeting for new vaccine rollout, identifying risks to successful introductions, diagnose bottlenecks and designing bottleneck mitigation strategies pre- and post-introduction, identify concrete opportunities and best practices for simultaneously boosting new and routine immunization coverage
  • Revamping CHAI mid-term strategy for service delivery and new vaccines
  • Creating suitable best practice and lessons learned materials for dissemination among global stakeholders

This is an opportunity to join a fast paced, energized, matrixed team focused on implementing lasting, transformational impact to the global vaccines delivery space. Candidates should be experienced at analyzing & presenting data and messaging powerfully through written documents and presentations; working collaboratively in a fast-paced, multi-cultural environment; and functioning independently with minimal guidance. This role is perfect for someone with management consulting or analytical experience, who is motivated and mission-oriented with strong quantitative, problem-solving, and cross-cultural communication skills.


Key responsibilities of this position include, but are not limited to:

A. At the Country level, provide strategic and programmatic support to the design and implementation of in-country work within a portfolio of focus countries:

  • Contribute to the design, planning and implementation of high-impact work to meet in-country grant and program objectives related to immunization management systems, in line with the program strategy
  • Inform country teams of developments in global practices and policies to support strategic decision making, program strategy, and implementation at the national or subnational level
  • Develop strong relationships with country team counterparts and provide leadership and direct technical and analytical support in furtherance of country-specific objectives and activities
  • Be thoughtful about what it takes to make sustainable, meaningful change in health systems in developing countries

B. At the Global level, provide strategic and programmatic support to inform the global community and to develop CHAI’s vaccines program

  • Inform global practices & policies based on robust evidence base, insightful analytical perspective, and lessons learned from CHAI and other partners to immunization service delivery and increase coverage & equity
  • Develop relationships with key stakeholders in relevant areas (ie. Gavi, WHO, UNICEF SD, Bill & Melinda Gates Foundation, PATH, JSI, Sabin etc.) and establish yourself as a respected and trusted thought leader in this area of focus within CHAI and within the global immunization community
  • Disseminate CHAI’s programmatic insights to the global immunization community to inform policy and practices
  • Support thought leadership and development of CHAI’s vaccines program, in collaboration with program and country leadership, including program/country objectives and strategies as well as scoping and development of new grants
  • Provide direct technical support to the development, iteration/improvement, and dissemination of programmatic “toolkit”. Elements of the tool kits may include, but are not limited to, resource allocation and planning of outreach sessions, global policies, tools, and lessons learned
  • Assess progress against overall theory of change, objectives & milestones for service delivery; recommend improvements and help prepare high-quality briefings for donors and CHAI management
  • Contribute as a member of the global vaccine team to the effectiveness and collegiality of the team, help identify opportunities and improve CHAI’s vaccines program and team**Qualifications**
  • Bachelor’s degree + at least 3 years of relevant professional experience in public or private sector
  • Exceptional Technical Capacity, including:
    • outstanding problem-solving and strategic thinking skills
    • strong data analysis and/or experience with quantitative modeling and study design
    • proficiency at Microsoft Excel or other data-analysis tools (specialized modeling or programing experience is NOT required)
    • program management capability (basic planning +organization, ability to outline process steps and manage small to medium sized projects at either the country or global level or support and oversight from Manager, NVISD)
  • Excellent Communication and Relationship Management:
    • strong interpersonal and cross-cultural communication, both written and verbal, including skills in English (synthesis & presentation) with diverse audience;
    • demonstrated capacity to synthesize evidence into effective presentations and actionable recommendations for broad range of audiences
    • proven track record of building strong & effective working relationships remotely
    • proven ability to influence without authority (in decision making, to achieve consensus or alignment, or to drive programmatic work)
  • Team Culture + Autonomy:
    • excellent ability to work independently, set and achieve ambitious targets with limited guidance, and manage competing and sometimes shifting priorities, often under tight or shifting deadlines
    • proven ability to work collaboratively in a multicultural, matrixed environment;
  • Ability to travel extensively (at least 35% of time) to focus countries and other locations as needed for work


  • Masters-level or above in business, finance, or health science preferred
  • Knowledge and experience in vaccines, health systems strengthening, and/or health financing
  • Experience working in management consulting, investment banking, or similar fast-paced, output-oriented environments
  • Experience working with government and in low/middle income countries, notably in Sub-Saharan Africa
  • Professional proficiency in a second language of a vaccine program country

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